Privacy Policy of 271bet: How We Handle Your Data

A 271bet, operated under the domain https://271bet.best, is the controller of personal data collected on this platform, pursuant to article 5, item VI of Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

As the data controller, 271bet decides which personal data is collected, for what purposes it is used, and for how long it is retained. All data processing decisions are made in compliance with the LGPD and with the principles of purpose limitation, adequacy, necessity, data quality, transparency, security, prevention, non-discrimination, free access, and accountability.

This Privacy Policy applies to all registered users and visitors of the platform 271bet, regardless of the device used — mobile, tablet, or desktop.

A 271bet collects personal data in the following categories, always limiting collection to the minimum necessary for each purpose:

Data you provide directly during registration:

• Full name as it appears on official ID;
• CPF (Cadastro de Pessoas Físicas);
• Date of birth;
• Email address;
• Mobile number with area code (DDD);
• Full residential address including ZIP code (CEP);
• Identity document (RG, CNH, or passport) — collected during identity verification before your first withdrawal.

Financial and transaction data:

• Pix key provided for withdrawals;
• Credit or debit card details (processed by a PCI-DSS certified processor — 271bet does not store your full card number);
• Bank account details submitted for TED transfers (Nubank, Itaú, Bradesco, Banco do Brasil);
• Deposit and withdrawal history on the platform.

Platform usage data collected automatically:

• IP address and approximate geolocation data;
• Browser type and version, and operating system;
• Pages visited, session duration, and interaction events;
• Betting and casino game history on the platform;
• Cookie data and session identifiers.

A 271bet processes your personal data based on the following purposes and legal grounds set out in the LGPD:

When processing is based on consent, you may withdraw that consent at any time through the support channel of 271bet. Revoking consent does not affect any processing that was already carried out based on the consent previously given.

A 271bet does not sell, rent, or otherwise trade your personal data to third parties for marketing purposes or for any purpose unrelated to the operation of the platform. Data is only shared in the following situations:

• Payment processors: to process deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED — certified operators with contractual data protection obligations compatible with the LGPD;
• Game providers: providers such as Pragmatic Play, Evolution Gaming, Spribe, and others that require a session identifier for games to function — data is limited to the session identifier, with no transfer of full personal data;
• Identity verification services: to verify the authenticity of documents during the KYC (Know Your Customer) process, as required by anti-money laundering regulations;
• Public authorities: when required by law, court order, regulatory authority request, or for the prevention and investigation of unlawful activities;
• Technology infrastructure: hosting and cloud computing providers that process data under 271bet's instruction, bound by strict contractual data protection clauses.

A 271bet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Key measures include:

• SSL/TLS Encryption: all communications between your phone or browser and 271bet's servers are encrypted using bank-grade security protocols;
• Secure storage: personal data is stored on servers with restricted access controls, multi-factor authentication for staff, and access audit logs;
• Active monitoring: intrusion detection systems and anomalous behavior analysis run 24 hours a day to identify unauthorized access attempts;
• Data segregation: financial data is stored separately from profile data, with additional layers of access control;
• Staff training: all 271bet employees with access to personal data undergo mandatory data protection training and have signed a confidentiality agreement;
• Third-party audits: payment and gaming providers undergo a security assessment before being integrated into the platform.

A 271bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the following reference retention periods:

• Active account data: retained for as long as the account remains active on the platform;
• Financial transaction data: retained for a minimum of 5 years following the transaction, in compliance with financial compliance and anti-money laundering legal obligations (Law No. 9,613/1998);
• Identity verification (KYC) data: retained for a minimum of 5 years after account closure;
• Betting records: kept for a minimum of 5 years for audit and dispute resolution purposes;
• Browsing data and system logs: retained for up to 12 months for security and fraud analysis purposes;
• Support communications: kept for 2 years after the support interaction is closed.

Once the applicable purposes and legal retention periods have been met, data is securely deleted or irreversibly anonymized. Anonymized data may be used for aggregated statistical analysis without restriction under the LGPD.

When you request the deletion of your account at 271bet, any data not subject to legal retention obligations will be deleted within 30 business days of the request.

The General Data Protection Law (Lei nº 13.709/2018) grants you a set of rights over your personal data processed by 271bet. You may exercise any of these rights at any time, free of charge, through Portuguese-language support:

The platform of 271bet uses cookies and similar technologies to ensure the site functions properly and to improve the user experience. See the types used below:

• Essential Cookies: required for the platform's basic operation — maintaining your login session, betting slip, and language preferences. These cannot be disabled without affecting your ability to use the site;
• Analytical cookies: collect information on how users navigate 271bet — most visited pages, session duration, browsing flow — in an aggregated and anonymized form. We use this information to improve the platform;
• Preference cookies: remember your account settings, such as preferred theme and language, so you don't have to reconfigure them on each visit;
• Security cookies: used to detect unusual behavior and prevent fraud, such as multiple accounts created from the same device.

You can manage and disable cookies in your browser settings at any time. Please note: disabling essential cookies may prevent the platform from functioning properly. 271bet, including the login process and placing bets.

The services of 271bet are intended exclusively for individuals aged 18 and over. The platform does not knowingly collect personal data from anyone under 18.

During the registration process, we collect date of birth and CPF to verify age eligibility before the account is activated. Accounts identified as belonging to users under 18 are closed immediately, with deposit balances refunded and the legal guardian notified where identifiable.

If you are the parent or guardian of a child or teenager and believe they have created an account on 271bet without authorization, please contact our support team immediately via live chat or by emailing contato@271bet.best. We treat these cases as the highest priority.

In certain operational situations, personal data belonging to users of 271bet may be transferred to or accessed by servers or service providers located outside Brazil — such as cloud infrastructure providers or certain game suppliers headquartered abroad.

When this occurs, 271bet ensures that international data transfers are protected by one of the following safeguards:

• Standard data protection contractual clauses approved by the ANPD or equivalent international instruments;
• Transfer to countries that the ANPD recognizes as providing an adequate level of data protection;
• International information security certifications and standards (such as ISO 27001 and SOC 2) held by our partners.

A 271bet keeps a record of all international data transfers carried out and can provide information about the destination countries upon request to the platform's privacy channel.

The platform of 271bet may contain references to third-party websites or services in specific contexts, such as support pages or game provider documentation. This Privacy Policy applies exclusively to the 271bet environment.

A 271bet is not responsible for the privacy practices of third-party websites and recommends that you read the privacy policy of any other site you visit. Accessing external sites is always your own responsibility and choice.

A 271bet may update this Privacy Policy periodically to reflect changes in data processing practices, new legal obligations, or platform improvements. When that happens:

• The "Last updated" date at the top of this page will be changed;
• Registered users will receive an email notification when changes are relevant to their rights;
• A notice will be displayed on the platform for 72 hours following the publication of significant changes;
• For changes that substantially affect your privacy rights, a minimum notice period of 15 days will be given for review before the changes take effect.

We recommend reviewing this Policy periodically to stay informed about how 271bet protects your data. Continued use of the platform after any changes take effect constitutes acceptance of the updated terms.

For any questions related to the processing of your personal data by 271bet, you may use the following channels:

• Live chat: available 24 hours a day, 7 days a week, in Portuguese — the fastest channel for urgent matters;
• Privacy email: contato@271bet.best — for formal requests to exercise LGPD rights, with a response time of up to 15 business days;
• Account dashboard: some requests, such as updating your personal details and opting out of promotional communications, can be handled directly in your 271bet account settings.

A 271bet has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's privacy practices and serving as the point of contact with the Autoridade Nacional de Proteção de Dados (ANPD). The DPO can be reached through the same email address above, with the subject line "Attention: DPO".

If you believe your privacy rights have been violated and have not received a satisfactory response from 271bet within the required timeframe, you may file a complaint directly with the ANPD (Autoridade Nacional de Proteção de Dados) through the authority's official portal.